Product Development and Support Manager
POSITION NOW FILLED. Many thanks to all those who expressed an interest in this position. We expect further positions to be available in early 2025.
Post details
Title: Product development and support manager
Type of appointment: Full-time, permanent
Reporting to: Managing Director
Location: Stratford-upon-Avon, Warwickshire or home-based may be considered.
Hours: 37.5 hours per week over 5 days
Salary: 30K+ Dependant on Experience
Role
Perdix Digital is our exciting new business within the PERDIX group. This business provides wildlife professionals with digital data collection services via our cloud-based system PerdixPro. Users can collect data either remotely via devices e.g. cameras, GPS trackers and trap monitoring tags or while in the field themselves using one of our apps.
The enthusiastic and highly motivated person we are looking for should have a genuine interest in wildlife conservation and management, both in the UK and internationally. While having a good knowledge of technology and its use in this sector would be an advantage, this role is best suited to a person with practical field experience in either wildlife research and/ or management. The ability to identify potential product and service needs within the wildlife and natural resource sectors and then work with key partners to provide effective solutions is more important.
The successful candidate should enjoy working closely with customers including farmers, land and wildlife managers, ecologists and research scientists to ensure they get the most from our products and services. They will also be expected to build and manage a dynamic team over the next few years.
Responsibilities
Identify new opportunities for products and services.
Test and manage the deployment of new features on PerdixPro.
Set-up and manage field trials of new products and services on farms and other landscapes.
Manage customer support enquires.
Provide on-site training and setup for larger projects, both in the UK and abroad.
Assist with sales enquires.
Contribute to the organisation and management of exhibition stands at trade shows, country fairs and scientific conferences.
Travel internationally for up to 2 weeks to visit current and prospective customers, field-test products and services, attend trade shows and scientific conferences.
Contribute to the development, management and content of www.perdixdigital.com (Autumn 2024 launch).
Write articles for magazines and other publications.
Occasionally assist with work in other PERDIX group businesses.
Personal Requirements
A team player who is flexible and enthusiastic.
Engage with customers via public speaking, one-to-one or online in a friendly and professional manner.
Manage your own workload and work to deadlines.
Manage and keep within budgets.
Manage and motivate staff in a friendly supportive manner.
Work closely with farmers and landowners.
Work with all key partners in our supply chain.
Work alone in the field in all weathers.
A passport and full driving licence.
Off-road driving experience.
A degree or equivalent in a scientific discipline, or relevant experience.
Benefits
Part of a friendly and sustainable growing business.
Make a difference to wildlife conservation around the world.
Great career potential.
Flexible working hours.
29 days holiday including bank holidays.
Contributory pension scheme.
Application Deadline
FILLED